Tagged webhooks
2 pieces
- · 10 min read
Sync The Commercial Record From Day One, And Make The Sync Idempotent
When a platform transacts and a separate system holds the customer relationship, retro-fitting the sync between them costs far more than building it with the first transaction. The integration has to be idempotent from the start, because a duplicate contact or a duplicate deal is a commercial problem rather than a technical curiosity. Most of the work is deciding which system owns which fact, before any data moves.
- · 8 min read
At Least Once With No Replay
Inbound webhooks from major messaging and social platforms retry over an extended window and typically offer no way to request message history afterwards. That pairing produces duplicates on one side and unrecoverable gaps on the other. Deduplicating on a stable identifier and recording every receipt has to be built on day one, because an outage longer than the retry window is a permanent data loss.