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Tagged telemetry

2 pieces

  • September 18, 2026 · 10 min read

    Ninety Percent Is Not Success: Update Telemetry That Measures The Wrong Stage

    On at least one major connected-device platform, a firmware update progress figure reaching 90 percent means the download completed, not that the install completed. Teams read it as near-success when it is the moment just before the risky part begins. Telemetry that measures the wrong stage is worse than no telemetry, because it manufactures confidence. The fix is to report download, install, reboot and version confirmation as four separate stages.

  • September 13, 2026 · 7 min read

    A Reading Is Only as Good as Its Weakest Hop, So Prove the Whole Path Before You Commit the Fleet

    Owning one layer of a telemetry chain means shipping a dashboard that is confidently wrong in ways nobody upstream can see. Four proven hops and one unproven does not give you four fifths of a product. The question worth paying to answer first is whether the whole path holds end to end, and the deliverable from that answer includes the gaps, marked rather than smoothed over.

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